We Take Over Your Life Insurance Claim
From document collection to carrier follow-up, we handle the paperwork and coordination so you don't have to. You focus on what matters.
Takes ~10 minutes. $0 upfront—no payment required to start.
Not sure if a policy exists? We can help locate it.
Why Life Insurance Claims Get Delayed
Most delays happen for operational reasons—not because carriers are trying to deny claims. Here's what we handle:
Carrier Backlogs
Insurance companies process thousands of claims. Missing documents or unclear information sends yours to the back of the queue. We ensure everything is complete before submission.
Multiple Beneficiaries
When multiple people need to coordinate, delays compound. We manage the entire beneficiary communication process.
Document Requirements
Every carrier has different requirements. We know what each carrier needs and how they want it formatted.
How It Works
Simple, guided process to file your claim correctly
Start Claim Intake
10 min
You answer questions about the deceased and policy. Takes 10 minutes.
We Assess Requirements
Varies
We determine exactly what documents the carrier needs and guide your uploads.
We Submit & Follow Up
1-2 weeks
We prepare, submit, and manage all carrier communication on your behalf.
We Track Until Payout
Ongoing
We monitor status, respond to carrier requests, and update you regularly.
What We Actually Do
We act as your claims operations team
Document coordination
Request, organize, and format all required documents
Carrier communication
Submit claims, respond to requests, follow up on delays
Beneficiary coordination
Manage communication when multiple people are involved
Status tracking
Monitor your claim and handle any issues that arise
Follow-up until paid
We don't stop until your claim is resolved
Ready to Start Your Claim?
Begin the intake process now. No payment required to start.
Start ClaimTakes ~10 minutes. $0 upfront—no payment required to start.
Transparent Pricing
Simple, fair pricing with no hidden fees
Pay $0 Today
We only get paid if you get paid
Only charged after your claim pays out
- Guided claim preparation and coordination
- We handle carrier communication and paperwork
- We follow up until the claim is paid
- Status tracking and regular updates
- No success fee if no payout is received
- We notify you before collecting the success fee (48+ hours after payout)
Important: MedaSynq is a claim concierge service. We do not determine beneficiary entitlement or payout amounts. Final allocation and payout are determined solely by the insurance carrier. Success fees are calculated only on the actual amount paid by the carrier to you.
Frequently Asked Questions
Do I pay anything today?
No. You pay $0 today. We only charge a success fee after your claim pays out. If no payout is received, you pay nothing.
When is the 5% success fee charged?
Only after the insurance carrier confirms and pays out your benefit. We wait at least 48 hours after payout confirmation, then charge 5% of your actual payout amount.
What happens if the claim is denied?
If the insurance carrier denies your claim or no benefit is paid, you pay nothing. No upfront fees, no success fees. You only pay if you get paid.
Why use MedaSynq if I can file directly?
Filing with the carrier is free, but it takes time, coordination, and follow-up. We handle the paperwork, track deadlines, coordinate with multiple beneficiaries, and follow up with the carrier so you don't have to. We only get paid if you get paid—so we're motivated to help you succeed.
What if I don't have all the policy information?
You can start the intake process with whatever information you have. If you're missing policy details, we can help locate the policy through our Policy Finder service. The intake process will guide you on what's required.
How long does the claim process take?
Most straightforward claims are submitted within 1-2 weeks of receiving all documents. Carrier processing typically takes 30-60 days after submission. Complex cases may take longer.
Do you guarantee the claim will be paid?
We provide administrative assistance only. We can't guarantee outcomes, but we ensure your claim is filed correctly and completely, giving you the best chance of success.
What documents do I need?
At minimum, you'll need a certified death certificate. Having the policy document helps but isn't required. We'll guide you through exactly what's needed based on your situation.
Why do you need bank authorization upfront?
We only get paid after your claim pays out. Connecting your bank securely now allows us to collect our 5% success fee automatically when the time comes—but nothing is charged until after you receive your payout. This model allows us to offer $0 upfront service.
What if I don't feel comfortable linking my bank?
We understand this is a big ask. Bank linking is powered by Stripe (the same security major companies use) and is standard for success-based services. You authorize future payment only—no money moves until after your claim pays. You can also contact us to discuss alternative arrangements.
Need Help?
Our support team is here to assist you with your claim.
+1 (561) 408-7991Mon–Fri, 9am–6pm EST