388 Ponahawai St, Hilo, HI, 96720
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Hawaii
$3,618 – $11,380
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,618–$11,380. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I lost my 3 month old baby girl a few days ago and everything has been really difficult. I went to Homelani Mortuary today to find an urn I might like since the mortuary that is cremating my daughter didn’t have anything I wanted. Porcha helped me today and even though they aren’t the mortuary I chose for my daughter’s cremation she still took the time to genuinely help me and never made me feel like I chose wrong. God knows how much I needed that kindness. Thank you Porcha and Homelani Mortuary for everything, you are very appreciated.”
— Kaysen Gonsalves-Kamalii
“During one of the most difficult times of my life, Porscha provided exceptional compassion and care. She was extremely kind and understanding throughout the entire process, making everything as smooth and stress-free as possible. Her communication was always clear and timely, and she handled every detail with professionalism and genuine empathy. I am deeply grateful for her support and the kindness she showed me and my family. Thank you, Porscha, for your compassion and for helping us navigate such a painful time with grace.”
— Michelle Funk
“First of all, I just want to say that Loke was a Rockstar for us. From the first phone call to the closing signature. She made everything smooth and easy. She was so helpful and knowledgeable and made the whole process for this important investment as stress-free as possible. She is truly an asset.”
— Linda Brooks
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Homelani Memorial Park & Crematory?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.