737 N Main St, Springville, UT, 84663
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Utah
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“During one of the most difficult times in our lives, Joy and Tayler at Spring Creek Mortuary cared for our family — and especially for our father — with extraordinary compassion, dignity, and grace. From the very first phone call, we were treated with kindness and patience. They gently walked us through every step of the process, answered all of our questions (no matter how small), and made sure we never felt rushed or overwhelmed. Their calm guidance brought such comfort during a time that felt anything but calm. They treated my father with profound respect, and that meant everything to us. Every detail was handled beautifully and thoughtfully. The service itself was seamless and meaningful, allowing us to focus on honoring his life rather than worrying about logistics. What stood out most was their genuine care. We never felt like “just another family.” They remembered his name. They listened to our stories. They honored who he was. I will always be deeply grateful for the professionalism, warmth, and dignity they showed our family. In the hardest moment, they were steady, compassionate, and truly exceptional. We cannot recommend them highly enough.”
— Ann Rogers
“Spring Creek Mortuary provided my family and me with exceptional care during one of the most painful moments of our lives—the passing of my beloved wife, Annette. From the very beginning, their team showed genuine empathy, respect, and professionalism. The body preparation, makeup, and overall presentation were done beautifully and with dignity. Annette looked peaceful and cared for, which brought comfort to our family and friends during the viewing and funeral services. What truly stood out was not just the quality of their work, but the human compassion they showed. They treated us with patience, kindness, and understanding, never rushing us and always listening during a very difficult time. I am deeply grateful to Spring Creek Mortuary for honoring my wife with such care and for supporting our family when we needed it most. I highly recommend them to anyone seeking a mortuary that combines professionalism with true compassion. — Marco Antonio “Tony” Simon”
— Tony Simon
“So grateful for Spring Creek Mortuary. My dad unexpectedly passed before Thanksgiving, and we were thrown into funeral planning with no idea where to start. Joy was just wonderful to our family. She helped us every step of the way and took care of everything, including things we didn't even know we needed to do. The passing of loved one is such a vulnerable time, and the team at Spring Creek are so compassionate and kind. The little extra touches, such as putting my dad's name on the back window of the hearse, made all the difference. I hope we won't be in need of their services again for a long time, but I would absolutely recommend them to anyone who is looking for a mortuary. They are great people to help you through such a difficult process.”
— Sadie Wilcox
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Spring Creek Mortuary?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.