1033 Wade Ave STE 108, Raleigh, NC, 27605
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“We had serious problems with two funeral homes who just kept claiming they did not have time for us and would not update our preneed. They just ignored us. We spoke with a lady a couple of years ago. Nothing changed. I wrote them a specific letter a year ago and never received any response. The staff was hardly ever available fir a short phone conversation Eventually we were given an appointment for a meeting at one of the 2 funeral homes but the funeral director said she knew nothing about it and the lady did not show or even call. That was a 2 hour car ride we would have preferred not to take. To this day, nothing has bern resolved. We will have to make very different arrangements through a lawyer.”
— dominique F. McPhail
“I know the Board has had a complete makeover with regards to staff in the last couple of years. Let me just stay...Thank you Jesus!!! I have found that the current staff members that I have spoken to in the last year have been very kind, courteous and professional. They have also not delayed in helping me whether it be handling a task, referring me to another more capable staff member for my question or just giving me advice. I thought after talking with Stephen Davis of the Board it was time I place a review. He was in deed a pleasure to speak with. He was patient and sympathetic to my situation and was quite happy to help in any way he could. Stephen was very professional, yet very kind. Life is stressful enough as it is, especially in the funeral professional. Just being kind makes daily living so much nicer. Thank you Stephen Davis for your help and kindness!”
— Shellie Woodruff
“Believe me, this agency will not help you. I presented evidence and even the funeral home admitted to wrong doing in writing. The North Carolina Board of Funeral services did nothing. They claim there were no violations. Although there were signs of advanced decomposition on my mother's body, they dressed the wrong deceased person in my mother's clothing , they did not tag or identify the bodies and the funeral home which resulted in the mix up, they didn't close the casket completely before it was lowered into the vault likely due to defects in the casket. According to the North Carolina Board of Funeral Services, there were no violations. It is OK for a funeral home to do this. Very unethical.”
— Jennetta
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you North Carolina Funeral Services Brd?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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