764 Farmington Ave, New Britain, CT, 06053
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Connecticut
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Under the direction of Monica’s leadership the Shaker-Hill Funeral Home continues to be an integral part of the New Britain Community. She is a very dedicated and passionate young lady who gives the families the best service during their most difficult times. May the Lord continue to guide and bless your heart and soul as your business continues to grow. God is Love.”
— Darwin Shaw
“Monica and her staff are amazing, kind, compassionate and truly understanding! Monica generally cares for all families and the upgrades to the building are beautiful. If you want someone to take care of your loved one like family, I absolutely recommend Shaker-Hill Funeral Home”
— Keri Eddy
“Monica is truly one of the most compassionate people you could ever hope to meet during such a difficult time. She goes above and beyond to help families through their loss, treating everyone with genuine care and respect. Her kindness, understanding, and dedication make an incredibly hard process so much easier. I can’t thank her enough for the support and comfort she provides to so many families.”
— Aryn Ounthongdy
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Shaker-Hill Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.