Swan Lake Memory Gardens
4601 W War Memorial Dr, Peoria, IL, 61615
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“This is our second burial at Swan Lake within 6 months. Neither one went well. Yesterday we laid my Mom to rest, but while watching them lower her into the vault it was very disturbing. The hole was not dug large enough for the brand of vault purchased. The vault company was very upset by this after requesting multiple times that they consider these things. The vault was basically shoved into the hole by the grounds keepers, who were smoking during the process. Something was said to them about being careful, and the grounds person snapped. They were incredibly rude. I pray in the end my Mom is laid underground correctly and it doesn’t have any damage. I think an owner of Swan Lake should oversee each burial to make sure that it is done properly and respectfully. The grounds keepers should consider at least wearing “professional” looking coveralls or work shirts with the company logo. Look more put together and show more respect to families and loved ones, even if they don’t stay back to watch. Basically have a heart.”
— Amy Roger
“I'm honestly shocked at the lack of compassion and patience I witnessed today. I took my 84 year old client here to design her husband's headstone. He was a veteran and they purchased everything years ago. She buried him Saturday after 62 years of marriage and this place had the audacity to be condescending, rude, snarky, impatient, and unkind. I can't wrap my head around why anyone would treat someone that's gieving like that, ESPECIALLY someone in the funeral business. Edit: notice how the company only responds to the positive reviews! They're awful and literally do not care! Any reputable establishment would follow through with the negative reviews and experiences and try to reconcile!”
— Leanne Chambers
“For some reason this winter the wreaths on our four graves have not stayed in the ground. Thanks to Eric and Logan for helping me get them back in the ground! Both were very nice and professional!”
— Thresa Johnson
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Swan Lake Memory Gardens?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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