2810 Kidd Rd, Raleigh, NC, 27610
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“We recently used Carlton Gray for my mom’s wake and funeral, and they did a truly exceptional job from start to finish. The entire team was professional, compassionate, and incredibly well-organized. They executed both the wake and funeral services beautifully, even with the wake being an hour and a half away. Their support brought comfort during an incredibly hard time. They also provided a wonderful recommendation for the person who designed our funeral programs (Just For U Custom Funeral Programs), which turned out perfectly. Communication was always timely and clear, and every detail was handled with care. I’m deeply grateful for the support we received. Everything was done with excellence, and our family felt so well taken care of.”
— Katlynn Cunningham
“Carlton Gray was amazing for my father home going service. He looked just like themself. Hair cut and make up was perfect I wouldn’t change a thing. Mr. K gave my mom his coat while we were at the cemetery because she was cold. They did everything she asked. We would like to thank everyone from Carlton Gray funeral and cremation services for all their hard work.”
— April Elliott
“Carlton Grey and staff did a wonderful job for my Dad's recent memorial. I have known him for years. He is a very kind man. He and his staff responded promptly, answered all my questions and took care of any concerns. We cannot help everyone, nor should a person have to. May God continue blessing you.”
— Tifonie Washington
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Carlton Gray Funeral & Cremation Services?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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