Jackson Funeral Home
306 N Wall St, Carbondale, IL, 62901
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Wonderful, extremely kind, and thoughtful people. You know when you walk into a place and you feel comfortable without awkwardness, as you just walked into your aunties? That's how I felt meeting them. Always offering to be here if we ever need anything. I thought cremation took a lot longer than what it actually did. High recommend them to care for your loved ones.”
— Ashley Pistono
“Recent loss of our Family matriarch was entrusted to this funeral home. Such a gentle spiritual guidance was given step by step for a sad occasion.. The knowledge and patience shown by the staff is unforgettable. What a wonderful home-going for our Mom. Five Stars to Jackson Funeral Home from us , and the Star that now watches over our family. The Welch/ Penn Family”
— Becky Welch
“It was very nice that the way they did my father”
— Renae Neal
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Jackson Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing