Summersett Funeral Home Inc & Crematory

“We have used this funeral for multiple family members (2 grandparents, 3 uncles, a nephew and most recently my dad). I understand that working in this business may cause people to desensitize themselves from the situation but the way my mother was treated during the cremation process of my dad is just unbelievably wrong. She had an appointment to pick up my father's remains at 2:00 but when she arrived she was told that he had not been processed and to have a seat and he would be out in 30 minutes... so you basically told a woman to have a seat while the love of her life and husband of 50 years was put in an oven and set on fire... and then you gave the remains to my sister WHILE THEY WERE STILL HOT... on top of this interaction, my mother was charged for services that she did not receive. Our family will never again use this funeral home and will openly warn anyone who will listen of the insensitive treatment of families and relatives by employees.”

— Christy Shropshire

“I was blown away by how accommodating and compassionate these folks where! My grandmother had passed away and my cousin took it the worst. She couldn't work up the courage to go into the room where the open casket was and was nearly inconsolable. I'm horrible with names, but a kind lady who worked there offered my cousin to sit in an adjacent room until she felt ready. But she also stayed with my cousin and just talked to her, offering empathy and assurance. When most of our family had moved on to the cemetery for the next part of the funeral, the 2 gentlemen who were going to load up the casket, delayed a bit to give my cousin the chance she kept putting off. She was able to go in, say her goodbyes through her sobs, taking as long as she needed. The folks at this funeral home were all so caring and professional. The funeral home was lovely, clean and very spacious. We were able to set up large photos and such. Everything went smoothly and was well organized. It was such a relief to say goodbye to my grandmother without any issues.”

— Tara Schy

“Beyond thankful for the experience I had in planning not one, not two but three funerals in less than two years time- at Summersett. Specifically thankful for the patience, guidance, understanding, and peace Kristen Barber gave to me during each experience.”

— Mandi Boehm