391 Southland Dr, Lexington, KY, 40503
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,121–$6,671. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Our family could not have asked for a more caring, professional, and compassionate experience. From our first call through the day of the service, every detail was handled with kindness and respect. Jaidyn Turner was exceptional, organized, responsive, and genuinely compassionate. She guided us through a service that had many moving parts, including Masonic rites, Lexington Police Department honors, and full Veteran military honors, and she coordinated everything flawlessly. The staff at Milward treated our family and our loved one with dignity and care. The chapel was beautiful, the coordination with the cemetery and honor guards was seamless, and every part of the day reflected respect and excellence. We are deeply grateful to Jaidyn and the entire Milward team for their professionalism, empathy, and attention to detail. Highly recommend Milward Funeral Directors in Lexington, KY to any family seeking trusted, heartfelt funeral care.”
— David Knapp
“My Opa (grandfather) recently passed away and my family used Milward Funeral Directors for his arrangements. I happen to work at a funeral home out of state and I just have to say that, as someone familiar with the industry, I was very impressed by their compassion and professionalism. There were multiple times I feel they went above and beyond in order to fulfill our wishes and make us as comfortable with this process as is possible. To those who work at Milward's: you have my sincerest appreciation and gratitude for all your amazing work!”
— Ian Hayse
“Can't say enough nice things about Milward Funeral Home and especially Angie Walters. Our funeral home in Arlington, Virginia has assisted with several burials for them in Arlington National Cemetery. Very professional and very friendly to deal with. Lexington, Kentucky is so fortunate to have a firm like theirs.”
— Storke Funeral_DB
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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