Serenity Funeral Home
20419 LA-36, Covington, LA, 70433
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Louisiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Serenity Funeral Home, and especially Jack, exceeded anything we could have ever hoped for during the most difficult time of our lives. From the very first moment Jack came to bring my mother, Theresa Rupp into his care, wrapped gently in a beautiful quilted blanket, his compassion, dignity, and reverence were unmistakable. That single act spoke volumes about the respect and humanity with which he approaches his calling. Jack guided me and my family through every step with patience, warmth, and genuine empathy. He coordinated my mother’s Christian burial Mass seamlessly, ensuring every detail honored her life and our faith with the utmost dignity and grace. At a time when emotions were overwhelming, Jack was steady, kind, and reassuring never rushed, never impersonal, always present. His personal touch, professionalism, and heartfelt care made an unimaginable experience bearable and even peaceful. Jack was truly a blessing to our family, and his compassion will never be forgotten. I will forever be grateful to Serenity Funeral Home for treating my mother and all of us with such profound respect, love, and care. I cannot recommend Serenity Funeral Home and Jack highly enough. They don’t just provide a service, they provide comfort, honor, and grace when it is needed most. Michelle Rando & Family”
— Michelle Kingston
“Jack Elder from Serenity served as funeral director for our Aunt’s funeral. It was a quick turnaround with an extended family and Jack made everything PERFECT!!!! The funeral was lovely and the best thing was that Jack made it all effortless. I could not recommend a business more highly. I have another Mandeville Covington funeral to plan and I wouldn’t even consider another funeral home or director. Great service. Great value Contact Serenityband asked for Jack Eleef. You won’t be sorry and will be so and your loved one cared for beautifully.”
— Peggy West
“Serenity Funeral Home and Crematory staff was amazing. Mr. Jack Elder greeted us warmly and answered all of our questions thoroughly. The death of my husband and children’s father was sudden, but Mr. Elder made everything so simple and less stressful. Sometimes all it takes is one person to make the most difficult moment of your life a little less to carry, and Mr. Elder and his staff definitely made things a little easier to bear. I would definitely recommend Serenity Funeral Home to anyone who needs their service. We had no plans, so I am glad they were here to help us. I will definitely use them for future unexpected and expected hereafter experiences.”
— Krystal Wright
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Serenity Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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