1926 High St, Portsmouth, VA, 23704
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I would give them zero if I could! Absolutely appalling customer service! Between incoherent pricing discussion, the lack of empathy, and putting me on hold, asking me to call him back tomorrow because he “was to busy” to have a 5 minute conversation regarding burying my mother this entire interaction was a nightmare from start to finish! How are you going to be in the business of helping families at one of the lowest moments of their life, and proceed to act as though you could care less about being sensitive to their heart ache! McDonald’s has better customer service! I would encourage you to find a different funeral home! Absolutely disgusted by Brian Foster’s lack of professionalism and compassion!”
— Maria Gauvin
“Very professional and very helpful at a very stressful time when I didn't know what to do. Brian made the whole process very easy and stress free. No pressures to buy expensive caskets, he let us know what was available and answered all of our questions and let us pick exactly what we wanted for my mom.”
— stephen smith
“Bekah, Brian and the entire team showed earnest care, empathy and professionalism for my late mother from day one. The funeral planning was seamless (despite drawbacks related to the pandemic) and I couldn't have accomplished a beautiful "going-home" for her otherwise. I appreciate you.”
— Charmaine Cox
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Foster Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.