DeGraaf-Bryce Funeral Home Inc.
4392 NY-150, West Sand Lake, NY, 12196
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,368–$10,595. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“My grandfather’s funeral was held here last year, and unfortunately the experience was deeply disappointing due to the behavior of the funeral director. He was extremely rude and unprofessional throughout the process. Notably, he parked a very expensive car directly behind the funeral home with traffic cones placed around it, drawing clear attention to it. He then proceeded to brag about having just picked it up from Greenwich, Connecticut. Given the setting and the fact that we were there to mourn a loved one, this felt completely inappropriate, tone-deaf, and disrespectful. Afterward, I learned the car was worth well over $300,000, which only reinforced how out of touch this behavior was especially in a town where the median home price is roughly the same. This is not something grieving families should be confronted with or subjected to during a funeral. Additionally, before the service even began, he attempted to discuss paperwork and payment terms with my mother. This was not the time or place for financial discussions and added unnecessary stress during an already emotional moment. Any such conversations should have been handled by phone either well before or after the service. We had prepaid for arrangements years in advance, yet he acted as though he was doing us a solid by honoring the agreed upon price. Overall, there was a serious lack of empathy, professionalism, and basic awareness of how to treat families during one of the most difficult moments of their lives.”
— Steven Clark
“DeGraaf-Bryce in West Sand Lake handled my father's wake and funeral. They were prompt, professional and caring every step of the way. Craig Bryce and his team's attention to details and the willingness to work with our family's wants and needs was excellent.”
— Jami Kingsley
“Outstanding service. David was fantastic to work with.”
— Dan Dunham
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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