Phelps Funeral & Cremation Services
311 Hope Dr, Winchester, VA, 22601
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“The Phelps team is a high functioning, empathetic and compassionate group of individuals. They were efficient, provided guidance and the communication was excellent. All matters were done in a professional manner and great care and consideration of my family was provided at all time. I highly recommend this organization!”
— Rick L
“Travis and his team made arrangements super simple. Everything went smoothly. Travis has an amazingly comforting tone and is excellent in his profession. They made services beautiful and small touches unforgettable. Thank you to Phelps Funeral Home for being there and making sure every detail was discussed and carried out. What we experienced as family during mourning was much appreciated especially their professionalism.”
— Jennifer Martin
“Phelps was very easy to work with, professional, respectful, large menu of options to choose from depending on your specific needs. Extremely responsive in taking care of all arrangements. Highly recommend Travis and his team.”
— Will Moore
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Phelps Funeral & Cremation Services?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing