7501 Pittsford Palmyra Rd, Fairport, NY, 14450
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,368–$10,595. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“The Keenan funeral home did an excellent job helping us through the steps following a family member's passing. They also were so kind and helpful during calling hours, helping with set up, greeting guests, and helping in every way. We're so thankful to them for all they did.”
— C. Dawn DeLancey
“Keenan Funeral Home was absolutely perfect with their genuine family showing genuine care, compassion and attention to detail. We could not have asked for a better experience during a difficult time.”
— Ken Abbarno
“Keenan Funeral Home was great. They brought flowers from a florist to Keenan Funeral Home at the last minute, which I didn't know they wanted flowers. They gave me the Farovonte florist in Rochester and waited for the flowers to appear. I give them a 100 percent excellent and professional Funeral Home.”
— Betty Evans
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Richard H Keenan Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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