11601 Ballardsville Rd, Louisville, KY, 40241
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,121–$6,671. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Recently my precious son passed away. This was my first time having to burry someone. During this hard emotional time and confusion. Alyson was absolutely amazing, She was so patient with me. No question was a dumb one, she explained and helped so much. She went out of her way to make sure everything was perfect. I couldnt thank her enough for everything she did, She took amazing care of my baby. Alyson and Lora went above and beyond providing support and guidance during the hardest time of my life. I want to thank all the staff at Louisville Memorial Gardens East for the compassion and professionalism!”
— Autumn Bowser
“The staff at Louisville memorial was AMAZING! They helped me during one of the worst times making the whole process smooth & effortless! They supplied snacks & water for me & my grieving family & checked in frequently to make sure we didn’t need anything! They left it up to me when to move forward during each step of the funeral ensuring to give me adequate time to process everything on my own time. I highly recommend Louisville Memorial East and can’t say thank you enough to Alyson, Lora, & the rest of the staff that helped me during this difficult time!”
— Emily Bush
“Want to thank everyone at louisville memorial garden east for making our funeral experience flawless and smooth. These times are not easy for anyone. I do want to tell all to go make all arrangements ahead of time and check with your loved ones what they request are. The less you have to do the easier it is. Thank you Marc, Alyson and Paola for your love, patience and assistance at anytime of the day. We have had so many comments from all that attended how nice it all was.”
— Carin Wuchterl
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Louisville Memorial Gardens & Funeral Home East?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.