Southern Heritage Funeral Home & Cemetery
475 Cahaba Valley Rd, Pelham, AL, 35124
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Alabama
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,121–$6,671. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“They handled my wife’s internment beautifully. From the first visit to the final event it was perfect. They helped me make all the arrangements, did a beautiful job preparing the casket for viewing and made sure I was taken care of the entire time. I would recommend them to everyone.”
— Toby Potter
“There are not enough stars to fully express our gratitude. We are truly amazed with Southern Heritage Funeral Home and their generosity. Misty went above and beyond to make this whole process as smooth as possible. The service was breathtakingly beautiful - the flowers, the decorations and especially all the little personal touches she added just for our son. We have no idea how she managed to put it all together on such short notice in the midst of all this corona hysteria, but she did, and it was more perfect than we ever could have imagined. I truly appreciate the comfort, kindness, and detail she has given us during the funeral service all the way to the cremation.”
— Brittany Dill
“Southern Heritage has now deleted from their FACEBOOK page all posts where people have complained about their horrible treatment and encounters from HEATH BOWEN as well as blocking people from posting the disgusting truths and pictures of their defacing and defiling our loved ones graves. Absolutely wrong what you have done Southern Heritage Funeral Home & Cemetery!!!!! You have dumped and discarded and broken families memories, hearts, sacred gifts and letters and plaques, crosses, statues that have been at loved one’s graves for DECADES!!! Bull to your heartless actions and your cold disrespectful responses. You have turned a tranquil area into complete and utter chaos as loved ones scramble through your dumpster and search through broken pieces of memories discarded like trash on the grounds. Years of people getting a slight glimpse of joy laying a personal heartfelt gift for their love ones and you have the nerve to say it must fit in the always broken tiny and half the time missing “vase”?!?!?! Disgraceful!! You have caused such mental heartache and anguish to so many and so thankful to have the pictures, posts and responses from so many families that feel the exact same way as I do. HEATH BOWEN, your responses to the cries of all those who have been able to talk to you has been NOTHING except we will try to do a better job NEXT TIME!!!Seriously!!! Heartless!! To see crosses with a babies face and name on it, mothers and daughters names, grandfathers and fathers and sons and brothers names, plaques with loved ones picture on it, baseballs with messages written on them by a child for their brother, trucks, angels, baby-dolls, blessed statues, American Flags , the list is endless of all the beloved remembrances that YOU TRASHED into a dumpster AND SCATTERED all over the grounds across a decayed and broken fence. And to now have a sign up for “Decoration Day”….why would anyone trust to place anything out for their loved ones?? You already threatened to have it removed!!!! I hope and pray people choose another place to lay their loved ones to rest as Southern Heritage Funeral Home and Cemetery has become an absolute nightmare.”
— Tricia Tapley
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Southern Heritage Funeral Home & Cemetery?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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