432 East St, Ludlow, MA, 01056
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I recently lost someone very close to me. I utilized the services of Ludlow Funeral Home. It was my second time planning a funeral, and it was the second time using their services. I was happy with the first service - however, due to the shock at that time I don't think I paid as close attention to the detail, and I didn't know what to expect. Now, I'm older and unfortunately have been to a few of these events. My most recent experience surpassed any of my families expectations. I worked with both Chris and his sister Kelly. They were amazing. They made themselves available around my schedule (nearly around the clock). All of my loved ones were amazed and grateful for the beautiful service, the well organized setup/decor, the presentation of my loved one, their professionalism and how smooth they made this very difficult time. I highly recommend the Motinho family and Ludlow Funeral Home to all my family and friends (although, I hope none of them need their services anytime soon).”
— Tiago Martins
“Recently Lost my fatherAnd went through Ludlow Funeral Home. .Kelly and Steven were extremely professional And detail orientated From start to finish would like to thank them on behalf of my family for making our day as easy as possible”
— Russ Papianou
“I called to get pricing on a cremation memorial for my father who just passed away unexpectedly. He said it’s ludlow funeral home and didn’t say anything else. Left dead air. So I finally said I needed pricing for cremation memorial. He said what do you mean. So I said it again but re worded it. After a little bit of going back and forth he finally gave me a price (the highest around) and I asked about payment. He again after pulling some teeth he finally told me it had to be paid in full BEFORE THE BODY COULD BE PICKED UP. No funeral home had ever said that. Everyone said either day of the service or day before the service. He rushed me off the phone. He didn’t give me his name. He was rude and not welcoming. I looked at my call logs to see how long I was on the phone, 1 minute flat. And that include the hellos and goodbyes. I read reviews afterwards and saw bad reviews. They should be ashamed of themselves treating people like this. People who are trying to pull themselves together after they just lost a loved one”
— zaffo314
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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