438 E Katella Ave G, Orange, CA, 92867
License #FD1536
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Eternity Cremation is amazing place if you are looking to cremate a love one! My brother, who was only 56, had a sudden stroke and passed away. The whole experience was very upsetting for the family! Twenty six years prior, we lost our mom at 55 from breast cancer. We had a soothing experience with Eternity, so we reached out to them hoping they were still in business. Well, there is a reason they are still around. While, it has been very sad to lose these very important family members so young, we experienced, calmness, supportiveness and professionalism. This company is remarkable and I really want to say Thank you to Khari! You made this very traumatic and difficult journey so much better!❤️”
— Debbie Parent-Jarvis
“-----IF CREMATION IS PART OF YOUR PLANS, ETERNITY IS THE BEST----- I handled the affairs for my friend, who passed a few years ago. Her cremation was thru Eternity Cremation and I was given her remains for delivery to a Veterans cemetary to join her husband. Time passed (my fault) but now I finally called the cemetary to make arrangements and told NOPE, I need to register her. Called those people and hit another road block. Without all the stressful details, I was worried my friend would end up sprinkled in my garden, which she loved, or she's my passenger when I leave this world. Either way wasn't good. I called WENDY at Eternity Cremation and explained my dilemma. I was hoping there wouldn't be difficulty, since it had been almost 4yrs. But Wendy was amazing. She contacted the cemetary multiple times and VA office that registers spouse burial, so I could get a case # and move forward. Wendy went above and beyond, especially considering how long I waited to bury my friend. Wendy had to go into her archives to get the info needed to move forward. When I worked with her initially, I remember her as being very caring and pleasant. She explained what I needed to do and said to call if I ever needed her. Well I did finally need her years later and she absolutely stepped up 100%. Thats what I called customer service above and beyond. If you or a loved one prefers cremation I would highly recommend contacting Wendy at Eternal Cremation and Burial Service. -----------------------UPDATE worth the read------------------ Wendy is not longer with Eternity so I spoke with RUTH at Eternity Cremation, regarding a new problem I experienced with burial in Los Angeles. I explained my dilemma and she felt it may take a couple days to resolve. We spoke a little longer and she found something so after a quick research my problem was no longer an issue. Even though I was confused & frustrated about this new developement, with the cemetary, Ruth was patient and took time to listen to my concern, which reflects compassion for others. It's never easy dealing with the loss of a loved one, but when you factor in handling the arrangements for burial, there's a new level of emotion. I want to thank RUTH for her understanding and professionalism.”
— You-Earn Respect
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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