295 Douglas Ave, Holland, MI, 49424
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I want to start by saying the our family was navigating some issues upon our father’s passing… Orlando Pena was an absolute professional and guided me through every step of the process. The options, perspectives and the communication was great. I really appreciated the clear, concise details during a time of uncertainty on my end . Angie Johnson was perfect. She was the representing staff during the celebration of life, Honestly I do not think there could have been a better person for that time and space. Her compassion, kindness and courtesy was amazing. Ken was also extremely helpful, supportive and kind. In all I Am so thankful for the team at Dykstra’s . They helped give my dad what he deserved.”
— Metalmonster Joe
“Orlando Pena was so amazing and caring! To the Hernandez family! My review is overdue. But when my aunt passed away, the funeral home and people were not as caring and supportive. Dykstra funeral home is amazing, but Orlando Pena is outstanding. I wish my family chose Dykstra funeral home”
— Dianna Burgess
“Dykstra funeral Home is DEFINITELY the best! Orlando pena is the best! Made me feel like family was taking care of my Mother. And at ease knowing he was on top of it Thank you Orlando & Dykstras ❤️”
— Angel Hernandez
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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