New Haven Florist
131 Chapel St, New Haven, CT, 06513
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Connecticut
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“I guess I should’ve really paid attention to these reviews but I wanted to give this shop the benefit of the doubt. Turns out- big mistake. I placed an order for my mom’s birthday, a Citrus kissed premium bouquet. Not only did the bouquet look nothing like the picture, I am not sure how someone could think that it is even acceptable to deliver something that looked like this! I understand that substitution is sometimes necessary but again the flowers looked nothing even close to what I ordered. For the amount of money they charged I could’ve picked a better bouquet from Stop n Shop. Do better new haven florist!”
— Yelena Borisova
“My husband used FTD to send me an anniversary arrangement. The delivery was a day early (not our anniversary) and what was delivered was a FUNERAL ARRANGEMENT. Absolutely NOTHING like the photo. It was made of almost all carnations. To make matters worse, the carnations were all dead or dying. It had palm branches in the back and everyone thought someone died. This place should not be in business and should not be considered a florist by any stretch of the imagination. See pics of what was ordered and the garbage that was delivered. So embarrassing.”
— Sarah Malaspina
“I received a bouquet in a vase as a gift. I did not know it was coming. We found it on it's side near my back gate. I reviewed my cameras and saw that the driver pulled in, honked the horn (?), waited a few moments then left it by the back gate. It was windy and got knocked over and we didn't discover it until an hour after he dropped it off. No attempt to go to the front door or anything. I was home all day. The flowers themselves were nice but you could easily tell what side the bouquet fell on by the crushed flowers. I tried to call the number in the card as it states they want to hear if they fail to meet expectations but it went to a full mailbox.”
— Chuck & Stephanie Lindblom
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you New Haven Florist?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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