3850 Frontage Rd, San Bernardino, CA, 92407
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I lost my two besties less than 6 months apart after being together for so long. As a veteran my dogs are so important to the healing I’ve been working on. My heart is broken but they helped doing a wonderful cremation and paw prints. I’m forever grateful to them despite all the pain I’m in. They did great. Thank you!!!”
— Beth D.
“I shall forever be grateful to the entire staff for their compassion and handling of my beloved companions, Shanny and Grimm who passed from bone cancer within 3 weeks of one another. The turn around time was much quicker than I thought it would be. I was grateful that I could deliver their remains directly to them after having the local Humane Society euthanize them. It gave me a sense of completion of my duty to my loved ones.”
— Carl Barnum
“Over the past 20+ year my family have had 6 cats and dogs cremated here. We have not ever had any issues. Matter of fact, when picking up our furbaby’s ashes over the years, it almost gave a heart warming feeling when you see how beautiful and well handled they are. I highly recommend this place. We usually take the route of having Gateway pick up our furbaby from the Vet and transporting to their location. (The vet has a cooling unit until they are picked up). Then us picking up our cremated furbaby from the vet we left them at.”
— Lisa Rebelo
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Gateway Pet Cemetery & Crematory?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.