James H. Cole Home For Funerals, Inc
16100 Schaefer Hwy, Detroit, MI, 48235
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“James Cole Funeral Home provided exceptional service. I didn't know what to expect with this being my first time ever planning a service. Will Crawley and the rest of the staff made it seamless! They exuded professionalism and moments of laughter to lighten the mood when needed!! They never pushed their agenda off on us but always listened to our wants and made them come to pass. They showed my father well. They've also followed up with me several times to see how my family and I were coping, reminding us of the free empathy services available to us. I appreciate them ALL and I can't thank them enough! THANK YOU ALL, TRULY!! Kenyona Deyampert”
— Kenyona Deyampert
“Working with James H. Cole was an absolute nightmare—without a doubt, the worst experience I've ever had, especially during such a painful time. My father passed away on my birthday, at his home down south, and the whole ordeal was a disaster from start to finish. He had a burial plot here in Detroit, but getting his body moved was an infuriating lesson in incompetence and poor organization. Cole still hasn’t bothered to post any information about him on their website—how unprofessional and disrespectful can you be? My father was a retired communications chief for the Detroit fire department, a man who served with honor, and yet his friends and family couldn’t even send condolences or flowers because these people couldn’t get their act together. The news spread slowly because Cole refused to post any notice—they failed to do the most basic part of their job. The services we managed to hold didn’t even honor his rank or his life; it felt like a slap in the face. The only person from Cole who showed any decency was the driver—they were the only redeeming part of this whole ordeal. The rest of their staff was dismissive, rude, and downright disrespectful. They insisted on setting everything up days in advance—pretending they cared about organization—yet they wouldn’t guarantee that the body would even be accepted. And when my brother tried to explain how crucial it was to get things right, they were short, unkind, and completely dismissive. This was not just poor service—it was an outright disgrace. They were paid for this service! I know Cole is popular, but after what we went through, I’d never use them again. When my mother died, we went through Pye, and it was a thousand times better—professional, compassionate, respectful. The difference is staggering, and it makes me furious that families are subjected to such neglect and indifference. I wish I could give them no stars.”
— Ashley Tillman
“Our family did not struggle at all. James Coles Funeral Home helped make the arrangements easy from start to finish. I want say thank you to Mr. Keith Robinson and Mr. Will. We are Completely satisfied. Helton/Harbin family.”
— Stephanie Harbin
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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