1401 Ash St #1403, Scranton, PA, 18510
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Pennsylvania
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,745–$8,633. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Can’t say enough about how wonderful my experience was with Chris James and his entire staff. They made those difficult days of losing our mom so very easy for us. They responded quickly to our questions; they treated us with such respect and care. I don’t know how I would have gotten through that week without their guidance and assistance. Even though I live out of town, they did pretty much everything via the phone and computer. Could not have been more accommodating. They have another place in Lake Ariel as well. Just can’t thank them enough for all they did for our family. 5 stars indeed!! Exceptional!! -Trish Scalese, New Jersey”
— Trish Scalese
“Loss is so devastating. In this extremely emotional time, Chris made us feel very comfortable and calm in making decisions that needed to be made in a timely manner. The environment is very comforting for grieving and connecting. Everyone was respectful to our family and did their best to honor our wishes.”
— Kimberly Ware
“It is truly comforting for a family to experience such care, thoughtfulness, and compassion when planning the funeral of their father. Every question was answered, and any concerns were handled with understanding and professionalism. Our family deeply appreciates your help during this difficult time. Losing a loved one is never easy, but having everything handled with such grace made the process so much easier. Thank you, Chris, and everyone at Vanston and James Funeral Home. The family of John Higgins”
— Rose Higgins
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Vanston & James Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing