703 Hambley Blvd, Pikeville, KY, 41501
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,121–$6,671. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“This was the first funeral service I have attended here several years and to say the least I was not impressed…. The funeral parlor where I was had absolutely no decoration at all… No pictures on the wall anywhere. The place felt dead… No joke. It was sad…”
— Kelvin
“Me and My Family will not use this Funeral home We will leave Town first they are Rude and Heartless go Check how they let the graves go at Johnson Memorial the graves Where we got Relatives buried water goes over the graves on the other side and they will not fix the road it floods and water goes over the graves and they don't keep them cleaned and this Place is a joke. I wouldn't let them hold My dog in this place won't deal with them.”
— Angel Baby
“Soon after arriving, a staff member who while “helping” to direct cars into correct parking spaces for the funeral procession approached my vehicle. I was expecting guidance on where to park but instead was met with a hateful and annoyed tone which only increased in intensity when I misunderstood his direction. This time, when given “clarification” I was appalled at how he was speaking to me and could hardly believe it. At one point, the two men in the parking lot were guiding me in two different directions which enraged this staff member even more to the point that he felt the need to talk to me slowly, as in one hateful word at a time, as if I couldn’t understand English. It was unbelievable. My niece whom was with me was shocked at his behavior as well and I had no explanation for her. I still have no explanation. This behavior would be inexcusable in any context, but to be treated in such manner at a loved one’s funeral? I am beside myself and am hoping this message will find this man who can take a critical look at his behavior and ensure that no one else is treated this way in the future.”
— E Bee
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you J.W. Call Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing