900 Buffinton St, Somerset, MA, 02726
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“We received such personal and sympathetic care during our time of need. They made themselves available to us 24/7 and checked in on us through the whole process. Everyone went above and beyond to make sure all our needs were met with care and understanding. Could not thank them enough for all their support and comfort during this time of need.”
— Lisa Medeiros
“Hathaway Funeral Home handled the service for my father with the utmost dignity and care. Every one of our wishes was honored thoughtfully and respectfully. Communication was excellent throughout the entire process, and all aspects of the service were coordinated seamlessly, with clear options provided along the way. What truly sets Hathaway apart is the staff—their genuine compassion and meaningful human connection. Kristina Sargent and Alex Gross are individuals you feel you have known forever, or were meant to meet during a life-changing time. They showed sincere care not only for my dad, but for everyone involved in the planning and for those attending the service. They were thorough in every detail, answered questions promptly and willingly, and provided constant reassurance. Their compassion and professionalism made an incredibly difficult experience feel supported, manageable, and dignified.”
— Caitlin Botelho
“My family and I can’t say enough about the service and care we got from the staff on the most difficult days in our lives. Alex was absolutely phenomenal, going above and beyond to ensure everything was as my father Augustine Roderigues would have wanted it. There are no word to express our gratitude for the level of kindness, care, compassion, and respect they showed for our father and our family. Their level of professionalism is beyond words.”
— Karyn Monteiro
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Hathaway Community Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.