596 Genesee St Suite 1, Rochester, NY, 14611
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,368–$10,595. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“James is a very educated and professional young man. He serviced my family for my father and I must say they did outstanding from the beginning to the end. I would most definitely refer him and his team any time.”
— Shayla Dixon
“Regency Funeral Chapel did a wonderful job with my sisters passing. I would recommend them for their efficiency and being personable through a difficult time.”
— Margarita Sherrill
“This place is a blessing I Love the service they gave to me for my mom the best and she attends church a bless Christian thank you for all you’ve done for me in my time of need Precious”
— Tiya Precious Joyner
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Regency Funeral Chapel Inc?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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