256 Halltown Rd, Harpers Ferry, WV, 25425
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in West Virginia
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $1,996–$6,278. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Professional, kind and caring. When other local funeral homes told us arrangements were not possible, Mr Norton told us not to worry and he’d make it happen. My mother passed suddenly in her battle against cancer and my family and I were left reeling. Mr Norton explained everything thoroughly and made the process as easy and pleasant as planning a funeral can be. They went above and beyond at making my mother look like her again for her funeral as well. I will forever be grateful for what they have done for me and my family”
— Sarah Beland
“We have been to this Funeral Home on many occasions and the staff has always been so kind and considerate from the time you enter the doors until the time you leave. We thank everyone for being so concerned with all our friends and family members during a time of Sorrow”
— Richard Runkles
“When you lose someone you love that alone is devastating. Mr. Alan Norton showed our family great compassion wisdom and kindness. In the darkest days of my life this kind gentleman helped us plan our arrangements, showed compassion to all members of the family and in the end even tried to divert us from our pain with some extremely corny jokes. His kindness, professionalism, compassion and wonderful sense of humor helped us get through some dark days. Added to that, his strong faith helped us to keep looking up. This is not an easy job, but Mr. Norton managed to do it with grace and kindness. I would highly recommend him if you are in need of funeral services for a loved one.”
— Deborah Bowker
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Eackles-Spencer & Norton Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.