154 Lincoln St, Worcester, MA, 01605
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Kelly Cremation and Funeral Care was wonderful in the very sad process. The support and care they provided to us and our friends and family was nothing less than amazing. Tom was exceptional. Very attentive, respectful, professional for us all! Thank you Kelly for being such a great support during a dark time. We will not forget the tenderness you showed us. Many thanks, The De La Cruz family 🙏”
— Aileecia Geary
“One of my close friends passed away unexpectedly, and we found ourselves urgently searching for a funeral home within a very short timeframe. After speaking with several places, what truly set Kelly Cremation and Funeral Care apart was their empathy, flexibility, and deep respect. From the very beginning, they made us feel cared for. They took the time to understand our cultural background and the traditions we follow. They listened attentively to our rituals and were incredibly supportive and accommodating throughout the entire process. Every step of the way, they ensured that our needs were met with compassion and professionalism. We are deeply grateful for everything they did for us. Thank you so much.”
— Krishna Valluripalli
“Kelly cremation and funeral care was my go to initially because the prices were in our range. However, upon the first conversation with their staff I was greeted with care and empathy. Michelina especially made our experience with my father's services very personal. She answered all of our questions and the whole staff is very patient and caring. They made a very difficult and emotional time in my family's lives just that much easier. Thank you”
— Erin Kallio
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Kelly Cremation & Funeral Care?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.