1501 Colonial Ave, Norfolk, VA, 23517
License #fd878342
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“HD Oliver and staff have been wonderful to my family for many decades. They always do an excellent job and are very sincere and helpful during the difficult times when are loved ones leave this earth. Many Thanks!”
— Carter Hancock
“They did a great job for my deceased Mother-in-Law today. We ordered flowers through them and they were great. They even went through the trouble of doing a live-feed of her mass for those who couldn’t attend. Very professional and courteous. Highly recommended.”
— Seabeegt
“While I don't usually write reviews I saw the only review for HD Oliver Norfolk Chapel was a neighbor and felt anyone who wanted to consider this funeral home should read about their service to the family. I chose HD Oliver for my Mother's funeral and they were excellent. They are the only local funeral home, to my knowledge, that has someone on site at all time and that was very important to me. They made me feel very comfortable that they could be entrusted with the most precious person in my life. They provided excellent recommendations for a superb vocalist and organist and their chapel is beautiful. The staff was respectful and extremely professional. Everything about this funeral home is nice and it was also convenient to Forest Lawn. Highly recommend them.”
— Dana Jones
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you H D Oliver Funeral Apartments?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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