220 E Main St, Tustin, CA, 92780
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Everyone was amazing helping us care for my mother. Jim was so helpful going above and beyond making sure everything went smoothly. Even after everything was done Jim helped in getting important documentation to assist with the family trust.”
— Ron Stalman
“My mother lived south of LA up until her passing in late 2024 and we are out of state. We were very thankful to find this funeral home in a nice historic neighborhood with plenty of parking and easy highway access. Staff was very responsive and helpful. The minister they referred us to was so gracious and perfect for our family - he even prayed for us on our initial call. The side patio was a nice area for family and friends to converse and the piano was tuned and ready for the service. Thanks to Matthew, Justine and the Saddleback team who held our hand throughout the planning process. We highly recommend this location.”
— Jack-a-Roo
“I was very satisfied with the help and the professionalism to get everything organized with saddleback. Had an amazing opportunity to work with Jim Who was excellent And courteous throughout the whole process of the funeral arranging for my father. Something amazing was the constant communication via phone and email and even after the services were over, he maintain in touch. Thank you so much”
— Lex Rozay
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Saddleback Chapel Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.