Hoy Funeral Home
3855 Seneca St, West Seneca, NY, 14224
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,368–$10,595. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Hoy Funeral Home made making decisions easier at a the most difficult time. They provided me with a nice setting and priest for the wake. Also had a very nice banquet room downstairs for people to get away from things and get a bite to eat. From beginning to end all went smoothly. Thank you.”
— Ellen Hill-Kontak
“They have helped my families with services over 30 years. They are compassionate in every way. They give you all price ranges. They don’t push expensive services on you. I feel they’re the best. Thank you for making the process easier.”
— Sharon Mcgill
“Hoy Funeral home was incredibly professional and considerate while helping my family and myself navigate the loss of my mother. Always taking time to offer guidance and support while making sure the every aspect of our service was just the way we wanted to be. They could not have done a better job of caring for my mom and our remaining family during this difficult time. If your family is dealing with the loss of a loved one I wholeheartedly recommend Hoy Funeral home and their caring staff.”
— David Roth
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Hoy Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing