Joseph Russo Funeral Home Inc
814 American Legion Hwy, Boston, MA, 02131
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“The Pereyra family are so grateful for the exceptional care and guidance we received from everyone at Joseph Russo Funeral Home. Our Dad left behind a very large family. Tom guided us through every step of the process with great compassion. He was very patient and helpful with us while we decided on church mass scriptures and songs. I’m also grateful for their kindness towards one of my Dad’s grandkids on a wheelchair, waiting with him till his transportation arrived so he can join the rest of us. Their care was a great comfort during a difficult time. Our passed experience working with Tom on our Mom’s funeral made it a bit easier arranging our Dad’s funeral. Thanks again!”
— Yolanda Kolinski
“They get low marks from me. My mom's make up was not professionally done. Seems like it was done by an inexperienced person. She looked completely unrecognizable, despite giving them her picture. After complaining to them they said nothing can be done.”
— John Jones
“My family searched high and wide for days to find a funeral home for my father-in-law's unexpected passing. From the moment Tom answered the phone, I knew we found the right place. He was the first person to tell us he was sorry for our loss, and made us laugh instantly despite all of the pain we felt up until that point. He and his team were compassionate, organized, and so kind. I couldn't have asked for a better experience. Such a blessing! Choose this location, you will NOT regret it.”
— Sheena Nunn
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Joseph Russo Funeral Home Inc?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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