New Beginnings Funeral Home

“During a very painful time for our family, this funeral home handled my father’s cremation and memorial service with professionalism, patience, and respect. Grief can bring complicated family dynamics, and I want to be clear that the staff remained neutral, respectful, and focused on doing their job the right way. They treated my father with dignity and did their best to ensure everything was handled properly and lawfully. I’m thankful for the care they showed and for the support they provided during a difficult moment. I would recommend them to families looking for professionalism and compassion when it matters most.”

— Travis Edwards

“I am 20 years old and trusted this funeral home to handle my father’s cremation and memorial service. Instead of compassion and professionalism, I was met with behavior that crossed boundaries no grieving family should ever have to deal with. The staff—especially one male staff member—needs to understand this very clearly: stay out of family business. It was shockingly inappropriate for anyone at this funeral home to insert themselves into personal family matters, offer opinions, or “weigh in” on situations they did not fully understand. You did not know the entire story, and even if you thought you did, it was not your place. Funeral home staff are there to provide services with dignity and neutrality—not judgment, commentary, or interference. What made this experience unforgivable happened on the day of my father’s service. A staff member attempted to take something from me that belonged to my father. I am his child, grieving the loss of my parent, and I simply wanted one last item to remember him by. The fact that this even became an issue is heartbreaking and unacceptable. No family—especially a young adult burying a parent—should have to defend themselves in a moment like that. This funeral home failed to provide the respect, discretion, and professionalism required in this line of work. Grief is not the time for power plays, opinions, or overstepping boundaries. Families come to places like this at their most vulnerable, trusting that they will be treated with care and humanity. Based on my experience, I would strongly urge others to think carefully before trusting this funeral home with something as sacred as a loved one’s final arrangements.”

— Akeziel Edwards

“From the moment we first walked into New Beginnings Funeral Home after the passing of our beloved mother, we were met with compassion, professionalism, and genuine care. Johnnie was the first person we met, and he guided us through every step of the process with such kindness and patience. He went above and beyond in helping us find the right cemetery and church that fit both our needs and our budget — something we deeply appreciated during such an emotional time. Peta did an incredible job preparing our mom for the viewing; she looked peaceful and beautiful, exactly as we remembered her. Michelle thoughtfully curated the room in a way that truly captured our mother’s essence, making the space feel warm, comforting, and full of her spirit. Arayma and Lee were wonderful in welcoming and caring for our family and friends as they came to pay their respects. Their gentle presence made a difficult day a little easier to bear. The team also offered the option to live stream the service, which allowed loved ones outside the country to join us virtually — a meaningful touch that brought our family together across the miles. New Beginnings truly supported us through the hardest moment of our lives. They handled everything with grace, respect, and empathy, and we are forever grateful for how they helped us celebrate our mother’s life. Their prices are also very reasonable compared to other funeral homes, but more importantly, the level of care and attention they provide is simply priceless. We wholeheartedly recommend New Beginnings Funeral Home to any family in need of compassionate and professional service during a time of loss.”

— Lorena R. Martinez