Asheville Wilbert Vault Services
2239 Smokey Park Hwy, Candler, NC, 28715
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Horrible customer service by Spencer the "Office Manager". She hung up on me when I called to discuss why this company incorrectly dug up my sons final resting place rather than the correct plot at the cemetery for another family, and the vault crew hastily covered my sons plot back over. Extremely unprofessional office staff. She tried placing the blame on the other family's funeral home rather than taking responsibility as the company that opened the ground. Perhaps someone that knows how to understand grieving emotions and show grace to families in duress when this huge of an error was made should really be in charge. Better yet, the dig crew should also follow all the directions. For everyone else, make sure your loved one is really in the right grave.”
— Michelle Yates
“Absolutely great people to deal with and work with. Very professional and courteous. Would recommend to anyone.”
— Always Blessed
“Terrible workers, terrible service, bad attitudes, managers are terrible. 10/10 don’t recommend”
— Hannah Austin
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Asheville Wilbert Vault Services?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing