Helping Hands Funeral and Cremation Services - Austin, TX
201 Victor St, Austin, TX, 78753
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Jesse was truly incredible during such a difficult time for our family. From the very first call, just after our loved one passed, he was kind, calm, and so compassionate. He walked us through everything with patience and never made us feel rushed or alone in the process. His support and care stayed the same all the way through the very last step. We’re so grateful for how he treated our family and our loved one. It meant more than he probably realizes. We truly appreciate everything he did for our family.”
— Cecilia Herc
“After the passing of our loved one, my family and I contracted the services of Helping Hands Funeral and Cremation Services. Jesse stayed in touch with us throughout the entire process providing guidance, support, and compassion. We very much appreciate his prompt replies and efficient services!”
— Maria Portugal-Cazares
“From the first phone call to receiving the ashes, the staff was exceptional. They treated us with empathy and efficiency, ensuring everything was handled promptly and transparently. The $995 direct cremation package was exactly as described—no hidden fees, no pressure, just honest service. I truly appreciate their integrity and compassion.”
— Borderless Abroad
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Helping Hands Funeral and Cremation Services - Austin, TX?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing