Hayes Funeral Service
260 S Schmidt Rd c, Bolingbrook, IL, 60440
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Mark Hayes and his services were outstanding. I could not recommend a better establishment to assist with funeral plans. I lost my father and had to take care of all the arrangements. It was such a difficult time personally as I had to witness my father's health decline leading up to his passing. During such a stressful time, Mark was extremely patient, kind and sensitive. He explained all of the services he offered in intricate detail as well as gave the most helpful tips regarding steps to take when a loved one passes. I was so impressed with the urgency and attention Mark took to ensure everything got taken care of. He went above and beyond creating the most thoughtful details to add to the service. He treated my family as if he had known us all for years. Choose Hayes Funeral Service for any of your loved ones needs. You will be so happy you did! Thank you Mark for everything you did for me and my family. I will be forever grateful. You and your team are WONDERFUL!”
— Siobhan Mlady
“I can’t say enough good things about Mark and his team. They were consummate professionals from our very first contact all the way through the burial. Mark and his team always handled my late father with respect and dignity, even in the way Mark spoke to us about the whole process and what decisions we needed to make. Mark showed up to the funeral on time and did an excellent job putting a personal touch on the ceremony. He did a great job in preparing my father and making sure he looked his best. Mark was also helpful in instructing the pallbearers on the process and how and where to carry the casket. True to his word, Mark stayed with my late father throughout the entire process until the casket was in the ground and buried. His prices were more than reasonable and transparent, making an extremely stressful time at least somewhat more bearable. If anyone in the Bolingbrook area ever needs the services of a funeral home, Mark Hayes should be the very first person you call.”
— TheDevildog1991
“Mark Hayes and staff are just the best in the most difficult time. They go above and beyond what someone would believe of normal. Thank you so much for being there! Vicky Johnson”
— Vickys Echo
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Hayes Funeral Service?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing