Neptune Society
98 E Francis Ave, Spokane, WA, 99208
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Washington
$2,869 – $9,025
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,869–$9,025. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“I very much appreciated Neptune during a difficult time. Having a person available to talk to 24 hrs a day impressed me the most. Everyone I spoke to was knowledgeable and took care of things that needed to be done. They explained each step for the process of the cremation in a very delicate way. Follow through was done down to the very last detail. Thank You Neptune”
— Kimberlie Witters
“The Neptune Society was incredibly kind and compassionate during one of the hardest times of our lives. My mom had her policy set up before she passed, and they made the entire process so simple and stress-free. Their support, professionalism, and gentle guidance meant so much to our family. I’m truly grateful for the care they provided and highly recommend them to anyone looking for a compassionate team during such difficult moments.”
— Linsey Aulisio Reid
“Lukas and Elizabeth were both very kind and professional during a very trying and emotional time. I appreciated the utmost respect they showed for my father who had passed away. I also appreciated the kind words and checking in afterwards. I am extremely grateful Neptune handled this for my family.”
— Stephanie James
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Neptune Society?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing