103 Dennis Dr, Lexington, KY, 40503
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,121–$6,671. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Everyone I spoke with was kind and compassionate throughout the whole process. The standard wooden box is actually really nice and has a pretty engraving on the top. The ceramic paw print and ink nose prints were perfect. I did have a short wait in the parking lot when I dropped my baby girl off and when I picked her up, but it wasn’t more than 10-15 minutes and honestly I’m glad I had that time to process. I’m not sure why they don’t have better reviews, I’m not the first in my family to use them and we never had a problem.”
— Kloe Hull
“Very pleased with the service. Everyone we dealt with was professional and kind. They showed genuine empathy as was demonstrated by every considerate detail. The remains were placed in a decorative wooden box, with a certificate and a sympathy card. Thank you.”
— John Thomson
“These people are amazing! They were so nice, sympathetic and helpful during this very trying time. The prices are shockingly low and the very nice wooden box/urn they return your pet in is really nice, too. To anyone reading this, I’m sorry for your family’s loss, and I highly recommend Borden”
— Matt S
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Borden Pet Cremation Lexington?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.