6700 Smith Rd, Denver, CO, 80207
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Colorado
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,745–$8,633. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“If I could give Ballard Family Mortuary a negative star I would. In November my husband & I lost our young daughter. Our family used Ballards for my aunt's funeral service in the past, so my sister asked Ballards to pick up our daughter. She passed on Friday morning, & my husband & I flew in during the evening, & we're not able to see our baby because they were closed until Monday. After waiting all weekend we decided to not used Ballards. When we asked for our daughter to be transferred Mr. Ballard was combative, and tried to double the price of transport, & refused to let us see our baby, and was clearly angry that we didn't use his mortuary. I was appalled at how disrespectful we were treated during the worst time of our lives. He charged us $625, for the initial transport, which was quoted then tried to charge $1,100. Absolutely disgusting, beware!!!!”
— K Perry
“We are trying to put my MIL to rest and this was the crematorium that the funeral services were going to use. We'll things got delayed as Ballard is having legal issues and the coroner would not release her body to them. Terrible experience!”
— Desari Mortensen
“Sadly, my aunt passed away suddenly and very unexpectedly and Ballard Mortuary provided the services that we needed. We initially reached out to another funeral home that not only failed to respond to an on line inquiry, but they also failed to return a call. Ballard was quick to respond, and took the time to explain what is going on with current cremation delays and why. That was very much appreciated. Though we weren’t in need of extensive services, what we did want and need, Ballard was thorough and caring in getting things done.”
— Sloan Waters
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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