18000 Studebaker Rd Suite #600, Cerritos, CA, 90703
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Our Daughter passed away in California and everyone lived in different states far away. I called Envoi Cremation, I spoke with Jose. He was so kind and helpful. He handled all of the Hospital paperwork and kept us well informed. Jose handled everything! After the Cremation was final, he shipped ashes to my house. He handled an excruciatingly painful time for our family and handled it with such gentleness and compassion. I highly recommend them. Besides be so kind and helpful they were very reasonably priced.”
— Alice Figueroa
“Envoi was referred to us by our hospice nurse, saying some of her other clients had used them and were very pleased. I called and Jose answered. He was very helpful and answered all of our questions. We had a lot, plus we didn't know exactly what to ask. Jose was very patient, kind, and professional. Although we could have used another company, we decided to go with Envoi as we were not going to have a service and Jose was able to offer us a very reasonable price. The gentlemen who came to our home were also very kind, professional, and compassionate. They treated the body with dignity and were very respectful when moving things around. I also appreciated them letting me know the next steps so I could prepare myself emotionally and for letting me observe the entire process. For our family, we are very pleased with the services provided by Envoi. All verbal and written agreements were honored and when the time comes, I will reach out to Jose again.”
— Joya Melissa
“I found Envoi on Google when my father passed away somewhat unexpectedly and had to scramble to make arrangements. Jose Medina handled everything in a timely and professional manner. He responded to my questions promptly and was easy to communicate with. He helped make a difficult situation a little bit easier for my family and I. I would definitely recommend their services to anyone.”
— Erik Kennady
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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