1798 N D St, San Bernardino, CA, 92405
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“My husband passed we asked Marcos if we buy a plaque with do they install it at Montecito funeral he said yes! Now I have to pay the Montecito funeral to install. His saying it was a misunderstanding when we asked multiple times even other family members asked. Gets me so upset cus now I don’t have the money for my husband’s plaque that he deserves. Read comments before you go to them pls. God bless ppl 🙏”
— Christine Flores
“I definitely recommend having your funeral services with this funeral home. From the start the counselor, Nancy, provided an exceptional service and support to my family during our grief time. She made the process so much easier for us and was always available to help us with anything we needed. The services given were affordable and rapidly arranged based on the timeframe my family was given. We can’t express enough how grateful we are at the entire staff.”
— Yesenia Cabrera
“Don't pick this company. They will lie to you and promised a beautiful service, but not. They promised that we are able to see the body of our cousin 3x, but lied. We were able to see her only at the memorial service. They increased the price of the whole package before we were able to bury my cousin. They promised a bouquet for her, but no bouquet was given and still charged us. We complained and ask to reimburse some of the money, they didn't want to. This company takes advantage of the mourning family for more money in their pocket. I suggest to go elsewhere if you can and don't trust Marco. This company doesn't even deserve 1 star. Thank you”
— Ivonne Aritonang
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Funerales Santana?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.