M.B. Kilmer Funeral Home
136 Main St, South Glens Falls, NY, 12803
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,368–$10,595. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Thought this place was alright after my grandma passed but it seems that would just be because they already had her money. I called last night, raw and scared, less than 3 hours after my mother passed suddenly. Tried to explain that I didnt know how to do any of this. I didn't know how to cope or plan this stuff and I was just doing what the nurse advised me. The answering service was nice. The actual employee was not. The woman on call was short with me and rude. Cut me off when I tried to ask questions and made it clear that she was annoyed with me for not knowing what to do. She rattled prices off then became annoyed when I didn't grasp it all the first time before saying "Try [this place]." And that was that. No help, not even a tiny bit of sympathy or empathy. Cold. Heartless. Glad I couldnt afford them. I wouldn't want my mother in their care and if I could go back, I would entrust my grandmother's care to someone else.”
— Monica Mahoney
“MB Kilmer is an amazing provider of funeral service. Their care and support is the most important part of the difficult process of losing a loved one. Their compassion is beyond expectations and they are always available to help their customers make sure they are confident in the process of making very difficult and permanent choices. Claire is well known and loved by our community for the superior attention she gives to everyone who walks in the door. I can't say enough great things about MBK Funeral Home. 10 stars wouldn't be adequate!”
— Lucinda Trombley
“Claire and staff are the best. Would recommend this to everyone. They take great care in making sure every detail is taken care of. Above and beyond!”
— Maureen Linehan
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you M.B. Kilmer Funeral Home?
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