2001 E Oakland Ave, Johnson City, TN, 37601
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Planning a service for a loved one is difficult, but Russ at Morris Baker Funeral Home gently led me through all the decisions letting me make my own choices. His compassion was genuine and he helped and supported me throughout the entire process and afterwards.”
— Elaine Flynn
“Our family has used Morris Baker for many many years! That is why we just used them in the passing of our brother. Always very kind and professional. I would like to give a shout out to our funeral director Katie Johnson,it was our first time meeting her. You can tell immediately she is caring,sympathetic and listens to the family's concerns. Morris Baker is lucky to have her!”
— Sandra Fair
“I will share my experience at Morris Baker by starting at the beginning. The first person I contacted was my funeral director Katie Johnson. Katie's help and care I think helped me the most with my loss of Linda. She did a great service for me from explaining the contracts and answering all of mine and the family's questions. It seemed she was always there by my side when I was greiving the hardest. She helped with the selections of the materials like the casket and vault and gave us as much time as needed to decide. I especially want to thank Katie for helping to select the funeral book and in providing many choices for the message in the funeral memorial card. We found one that was really nice. All the other staff at Morris Baker was helpful and all would take time just to listen and help me grieve. The only thing I wish they would do for other families in the future is to add a second book for people to sign. If they would put a second signature book on a stand on the right as you come in the chapel, I think that would help. I never found where the signature book was located to the left on a wall. I believe others could miss it also and some people may miss signing the signature book because of that. This is not a complaint at all just a suggested improvement. I cannot complain at all. The Morris Baker funeral home exceeded all my expectations for a funeral home service. Thank you Katie Johnson and thank you Morris Baker funeral home for the service you gave to Linda Andrews Sutphin and family and me her husband Sam Sutphin. Thank you. Also want to say I will always treasure the portrait you made me from Linda's picture.”
— Linda
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Morris-Baker Funeral Home & Cremation Services?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.