399 S San Antonio Rd, Los Altos, CA, 94022
License #579
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I just pre-paid my eventual cremation at Spangler Mortuary. Phoenix and Kevin were friendly and helpful and it was no problem at all to fill out the paperwork and get everything taken care of. Five stars!”
— AnneInda
“My family and I highly recommend the thoughtful, kind and efficient services of Gary Brown, Caitlin and the rest of the staff at Spangler. They took care of our dad (and us) during a very fragile time and we will forever be grateful to them. Five stars, no notes!”
— Karen Hutchinson
“Mark and Phoenix are knowledgeable and SO kind. I was trying to research urns from a different state for a Bay Area service, and they both spent so much of their morning helping me. They are clearly caring, and they handled everything so gently. I'm thankful for them!”
— Jessica Peterson
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Spangler Mortuary?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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