300 Curtner Ave, San Jose, CA, 95125
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“All the staff we interacted with especially from the time Jasmine and Juan came to collect my husband were so respectful and caring. The staff who managed the burial were so kind and professional. I couldn’t have asked for a more solemn and all around professional service. Thank you all for the support and respect you have shown us during our time of grief.”
— adele araya
“Tanner Boggs was professional and knowledgeable and treated my Uncle with dignity and respect. Very thorough in the process and what we needed to do.”
— Christy
“I rarely leave reviews, but families deserve transparency and compassion during one of the most vulnerable times of their lives. Our experience with Luciano was deeply disappointing. Instead of feeling supported, we felt pressured and met with inconsistent explanations about pricing. When we questioned the high costs, he blamed management and stated that everything was expensive because that is how it was set up. This shifting of responsibility did not provide clarity or reassurance. When I asked to speak with someone in a higher position, Luciano laughed and told me he was the one in charge. That response felt dismissive and unprofessional during an already painful time. I also reached out multiple times to one of the managers by email and voicemail to address these concerns and never received a response. The lack of follow-up made us feel completely unheard. I strongly encourage families to ask detailed questions upfront and ensure they are comfortable with who they are working with. I do want to recognize that the staff who assisted the night of the service and the following morning were excellent. They were compassionate, attentive, and brought much-needed relief during an incredibly stressful time. Unfortunately, the earlier interactions overshadowed what should have been a supportive and respectful experience.”
— lizzeth guerrero
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Oak Hill Funeral Home & Memorial Park?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.