1515 New Bern Ave, Raleigh, NC, 27610
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Just wanted to send some positive words about Mr. Lyons and his great staff! He has been doing business with my family for the past five years and each time he out does his self with the best work a person can do! This past service he did had nothing but praises on how good of a job he did and how the deceased looked very good. Keep caring and doing what you do sir! Felicia Dunn”
— Felicia
“A wonderful and warm establishment. The Rev Dr Steven L Lyons is a man of the word and a great man of character. If in the time of need. Place your call here. We will if in that time of need”
— Jeffery Saunders
“I recently attended a memorial service on July 11, 2024, to honor a beloved family friend who had passed away. The service was entrusted to Steven L. Lyons Funeral Home, and I must say, I was deeply impressed by the level of professionalism. The attention to detail was evident in every aspect of the service, down to the arrangement of flowers around the beautiful urn. Moreover, the staff exhibited genuine empathy and compassion, which made a significant difference during such an emotional time. Overall, Steven L. Lyons Funeral Home surpassed expectations in every way, in which I would never doubt. Their commitment to excellence and dedication to serving families during their most difficult moments is truly commendable. I am grateful for their outstanding service and would highly recommend them to anyone in need of compassionate funeral arrangements.”
— Ebony Leggett
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Steven L. Lyons Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.