Serenity Funeral Home
8691 Old Pascagoula Rd, Theodore, AL, 36582
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Alabama
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,121–$6,671. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Carole and Bill were absolutely outstanding from the beginning to the end of the process. Jay and his wife Haley were there to help in every step of the way also. I am grateful for such empathy and service.”
— Charles Boutwell
“We wish to express our sincere appreciation for the remarkable efficiency, professionalism, and, above all, the compassion exhibited by the funeral directors, Roslyn R. Green-Thornton and Claude Newman. Throughout our initial meeting to discuss the funeral arrangements and make final decisions, Roslyn R. Green-Thornton managed every aspect with remarkable composure and kindness. She offered a detailed explanation of each step of the process and presented all available options with a clear description of each. During the visitation, chapel service, and graveside ceremony, Mr. Newman handled everything with exceptional calmness, kindness, and empathy. We are truly thankful for the seamless and expert manner in which Serenity Funeral Home management and team coordinated the entire process. The facility itself is exquisite and inviting, providing a beautiful backdrop for our family and friends to gather and honor our dear Mother, Peggy Hadley McGhee. We sincerely appreciate the outstanding efficiency, professionalism, and, most importantly, the compassion demonstrated by Serenity Funeral Home.”
— Taylor Tucker
“Took over a month to get my friend's ashes back. Owner was wonderful. Front desk girl, not so much. Very confusing. She was Not very helpful. There was something going on between her and coroner's office girl. Collusion!!!!”
— Tipsy
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Serenity Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing