451 Hospital Dr, Gastonia, NC, 28054
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“My mother passed 12/23/2025. I called on Christmas Eve and was in there with Jacob on the 26th. He was amazing! We were worried about some things my mother had when she passed at the hospital and let him know. As soon as Kim had her, she called and let us know everything was there! She inventoried it and since we are out of town she is holding for us. We used Simple Service for my sister in 2022 as well. HIGHLY RECOMMEND.”
— Hallie Wagner
“I called on a Sunday to inquire about cremation services.. I spoke to a representative who took my name and number and assured me I would receive a call back. Yes I know it was Sunday so I figured I would get a call back by Monday maybe Tuesday at the latest we'll it's Wednesday and still no return call. Not very professional or accommodating.”
— gen5honda
“Horrible place - rude and uncaring staff- the blonde “funeral director “ on Monday 5/19 was awful. We had just lost a family member and came here to make arrangements. She came out - huffed at us - put her hand on her hip and loudly stated “well I was about to go to lunch what do you need”. Needless to say we turned and walked straight out ! She didn’t even try to apologize”
— Stephanie Elrod
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you A Simple Service Burial and Cremation, LLC?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.