25301 Alicia Pkwy, Laguna Hills, CA, 92653
License #FD 1293
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Having the funeral service for my loved one at O’Connor Mortuary was a deeply comforting and professional experience. The staff was incredibly welcoming, warm, and knowledgeable; they worked seamlessly as a team to execute the entire service to perfection. We especially want to recognize the service directors—Natalie, Jasmin, and Sarai—who were so supportive and helpful to our family throughout this difficult process. The Deacon also delivered a heartfelt, comforting eulogy and prayers. Later, when we needed to transfer our loved one's ashes to a smaller urn, the team handled it efficiently and with great care while we waited. We would not hesitate to recommend O’Connor Mortuary to others.”
— Andy Noronha
“Think twice before planning a funeral here. The facility was dangerously overcrowded (standing room only), and the staff refused to open the viewing room door, citing "privacy." They are clearly prioritizing a strange policy over guest health. On top of that, parking is practically non-existent.”
— Hanh N
“From the first call to Rosemary to the last step in the process with the care team, O'Connor was absolutely incredible throughout. I would not have wanted my Dad's care and services to have been anywhere else. Every single team member at O'Connor treated us with care and compassion. I am so grateful to have worked with them. In what was an incredibly difficult time for my family and I losing my Dad so suddenly, O'Connor was with us every step of the way. Thank you so much.”
— Connor D
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you O'Connor Mortuary?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.